warranty Policy

At GS Vending Machine Group, we stand behind the quality of our products.

Our warranty policy is designed to give you peace of mind when purchasing our vending machines.

What Does Our Warranty Cover?

We offer a comprehensive warranty on all our vending machines.

Here’s what you can expect:

New Machines: All new vending machines come with a full manufacturer’s warranty.
Refurbished Machines: These are covered by a 120-day warranty on parts, along with free technical support and training.

New Vending Machines: Warranty duration varies by manufacturer.
Refurbished Vending Machines: Our 120-day warranty begins from the date of delivery.

Certain situations can void your warranty.

These include:

If you encounter an issue, claiming your warranty is straightforward.

Contact Us: Reach out to our customer service team at sales@gsvendingmachinegroup.com to report the issue.
Obtain an RA Number: We will provide you with a Return Authorization (RA) number.
Return the Defective Part: Ship the defective part to us for repair or replacement at your expense.
Receive Your Replacement: We will cover the return shipping of the new or repaired part back to you.

We provide free technical support for all our machines.

Duration: Support is available for one year from the date of purchase.
How to Access: Simply contact our support team, and we’ll assist you with any technical issues.

While we strive to provide the best products, we cannot be held liable for:

If you have any questions about our warranty policy or need assistance, don’t hesitate to reach out.

We’re here to help you make the most of your vending machine experience.

Thank you for choosing GS Vending Machine Group!

We appreciate your trust in us and are committed to ensuring your satisfaction.